Legal
Privacy Policy
Effective 16 November 2026
TNT Connects, LLC (referred to herein as “TNT Connects,” “our,” “us” or “we”) is committed to respecting the privacy rights of those visiting our websites, including our Affiliates’ Replicated Websites, mobile websites, mobile applications, and any other digital services and platforms officially operated or used by TNT Connects (collectively, the “Website” or “Websites”). Any personal information, such as your name, address, email address or phone number that you provide is extremely important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, whether made through TNTConnects.com or one of our related Websites. TNT Connects created this Privacy Policy to give you confidence as you visit and use the Websites, and to demonstrate its commitment to fair information practices and to the protection of privacy.
This Privacy Policy describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By visiting or using the Websites, you agree, without limitation or qualification, to be bound by this Privacy Policy, and you are accepting the practices described in this Privacy Policy. When you provide Personal Information to our Websites, you are consenting to the manner in which TNT Connects will collect, use, disclose, and otherwise manage your Personal Information, as set out below.
This Privacy Policy applies only to the Websites and not to any third-party websites, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. For additional information, see Section V(A) concerning Links, below.
Each time you use the Website, the then-current version of this Privacy Policy will apply. Accordingly, each time you use the Website you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you visited the Website. For additional information, see Section V(I) concerning Changes to this Privacy Policy, below.
BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, AND AGREE TO THE TERMS OF, THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.
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Who May Use the Websites
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Children’s Privacy
TNT Connects is committed to the safety of children. The Websites are not intended or designed to attract users under the age of 18, and persons under the age of 18 may not enroll as TNT Connects Affiliates or register as Customers. TNT Connects does not solicit or knowingly collect personal information from children under the age of 13. If TNT Connects obtains actual knowledge that it has collected personal information from a child under the age of 13, TNT Connects will promptly delete that information. TNT Connects has designed this Privacy Policy to comply with the Children’s Online Privacy Protection Act.
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Users Outside of the United States
The Websites are intended for users in the United States. Users from the European Union are advised not to disclose Personal Information to TNT Connects. Information sent to us is housed on servers operated by our hosting and database providers in the United States. Do not send us information unless you consent to the application of U.S. law and to the use and disclosure of your information consistent with this Privacy Policy.
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Information Collection
TNT Connects is the sole owner of the Website, including Replicated Websites. We collect information from Independent Affiliates (“Affiliates”), Customers and visitors to the Websites at different points on the Websites.
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Traffic Data
Like most website operators, TNT Connects automatically gathers information of the sort that browsers automatically make available, including: (i) IP addresses; (ii) domain servers; (iii) types of devices accessing the Website; and (iv) types of web browsers accessing the Website (collectively, “Traffic Data”). Some Traffic Data, such as IP addresses, may be considered Personal Information under applicable state privacy laws, and we treat it accordingly.
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Cookies and Analytics
A “Cookie” is a small text file that a website stores on a user’s device, and that the user’s browser provides to the website each time the user returns to it. The purpose of a Cookie is to identify the user as a unique user of the Website.
We do not use advertising or tracking Cookies on this Website. The only Cookies we set are strictly necessary ones that keep you signed in to your account area while you are using it, and they are removed when you sign out.
We do not currently use any third-party web analytics or session-recording service on this Website, and no session-recording tool runs inside the signed-in TNT Connects application. We do not use JavaScript to record your browsing behaviour, and we do not use web beacons on this Website.
This Website loads its typefaces from Google Fonts. When a page loads, your browser requests those font files from Google, which discloses your IP address to Google for that purpose. No Cookie is set by this request.
IF YOU DO NOT WISH TO HAVE COOKIES PLACED ON YOUR DEVICE, YOU SHOULD SET YOUR BROWSER TO REFUSE COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN SERVICES AND FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF COOKIES.
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Remarketing and Advertising Measurement
We do not display other companies’ advertisements on our Websites or apps, and we do not currently use remarketing, advertising-measurement or interest-based advertising services. We do not track you across other companies’ apps or websites, and we do not sell your Personal Information.
If this changes, we will update this Privacy Policy and name the services involved before they are used. You can opt out of interest-based advertising from many participating companies through the Digital Advertising Alliance at optout.aboutads.info, or by using the settings on your mobile device.
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Personal Information
Through your use of or visits to our Websites, you may be required or requested to provide information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes: (1) “Contact Data,” such as your name, business name, mailing address, telephone number and email address; (2) “Affiliate Data,” such as your Affiliate ID number, co-applicant name, an optional professional license number, and, before you receive your first commission payment, the Social Security Number or Employer Identification Number you provide on IRS Form W-9, which we use only for tax reporting; (3) “Payment Data,” such as your payment card information, which is collected and processed by our payment processor as described in Section V(E); and (4) “Account Data,” such as your subscription plan, billing history, and activity in your account. For certain transactions, we may be required to collect information to comply with legal requirements. In each case, you will be asked to provide Personal Information; the Website will not collect it without your knowledge.
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Non-Personal Information
“Non-Personal Information” is information that is not traceable to any individual person or device, such as aggregated or de-identified statistics. We use this information to analyze trends and understand how users interact with the Website so that we can provide a better user experience.
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Device Information
Depending on the permissions you have granted and other factors, we may receive information about your mobile device when you use our Websites or mobile applications, including a unique identifier for your device. We may use this information to provide and personalize our services. Examples of the device information we collect include:
- Attributes such as the operating system, hardware version, device settings, file and software names and types, and device identifiers.
- Connection information such as the name of your mobile operator or internet service provider, browser type, language and time zone, mobile phone number, and IP address.
We do not collect precise location from this Website or from our mobile application. Contacts are collected only through the mobile application, and only when you turn on contact sync, as described in Section II(L).
Most mobile devices allow you to turn off location services and to control an app’s access to your contacts, and we encourage you to consult your device manufacturer for instructions.
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Affiliate and Customer Registration
To become an Affiliate, an applicant must provide Personal Information to us. Before an Affiliate receives his or her first commission payment, we also require the Affiliate’s Social Security Number or Employer Identification Number on IRS Form W-9 so that we may prepare and file required information returns with the IRS. Anyone who subscribes to a Connect, Connect+ or Connect Pro plan (a “Customer”) must create an account and provide Personal Information. We use this information to maintain contact with Affiliates and Customers, to provide our services, and to process subscriptions and commissions.
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Subscription Purchases
When a Customer or Affiliate purchases a subscription or other service from us through any of our Websites, the purchaser must provide us with Personal Information. This information is used for billing and payment purposes and to provide the services purchased.
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Information that You Make Public
The Website may contain features (for example, public profiles, forums, and message boards) that permit you to upload, post, transmit, display or distribute content, including some of your Personal Information. Any information that you choose to disclose through such features becomes public information over which TNT Connects is unable to exercise control. You should exercise caution when deciding to disclose your Personal Information through such features, and you assume all responsibility for doing so.
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Information You Store in TNT Connects
When you use TNT Connects to manage contacts and send messages, the contacts, notes, messages, files and synced data you add (“Customer Data”) belong to you. We process Customer Data only to provide the service to you, as your service provider. We do not sell it, use it to market to your contacts, or share it with Affiliates. If you cancel, you may export your Customer Data for [30] days, after which we delete it; backup copies are removed within [90] days. You are responsible for having the right to store your contacts’ information and for having their consent to message them. Our handling of Customer Data is also governed by our Terms of Use and Customer Agreement.
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Retention of Data
We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, and as necessary to comply with our legal obligations (for example, tax and record-keeping requirements), resolve disputes, and enforce our agreements and policies. We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our services, or when we are legally required to retain it longer. Customer Data is retained as described in Section II(J).
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The TNT Connect Mobile Application
Our mobile application collects the following, and only the following:
- Account information. Your name, email address, phone number and an account ID, used to run your account.
- Contacts. When you turn on contact sync, the contacts you choose are uploaded to your TNT Connect account so the service can send messages and greetings to those people. Contact sync is off until you turn it on, and you choose which contacts are included.
- Photos. Your profile photo and company logo, if you upload them.
- Content you create. Notes, leads and contact details you type or dictate.
The application uses the following device features, and only when you choose to use them:
- Camera — for your profile photo, your logo, business cards and QR codes.
- Microphone and speech recognition — for dictated notes. This runs on your phone where your phone supports it; otherwise Apple’s speech recognition service processes the audio.
- Face ID — for signing in. Your face data never leaves your phone and is never sent to us.
- Saving images to your photo library — when you choose to save an image.
Reply with AI. The “Reply with AI” feature drafts replies on your phone itself, using the model built into the device. Nothing is sent to an outside AI service.
No tracking and no advertising. The application does not track you across other companies’ apps or websites, does not sell your data, and contains no advertising and no third-party analytics.
Deleting your account. You can delete your account from inside the application, under Settings ▸ Delete Account. When you do, we delete your account information and your Customer Data on the schedule described in Section II(J), except for records we are required to keep by law, such as tax and transaction records.
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Information Use and Disclosure Practices
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Traffic Data and Information Gathered Using Cookies
We use Cookies to recognize you as you use or return to our Websites, so that we can provide a continuous and more personalized experience. Most Cookies are “session cookies,” meaning that they are automatically deleted once you sign out of TNTConnects.com or close your web browser. We use Cookies to provide features and services, such as allowing you to enter your password less frequently, remembering your preferences, and providing other services and features that are available only through the use of Cookies.
TNT Connects analyzes Traffic Data to better understand who is using the Website and how they are using it. By identifying patterns and trends in usage, TNT Connects is able to better design the Website to improve your experience. From time to time, TNT Connects may release Traffic Data in aggregated form, such as in a report on trends in the usage of the Website.
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Personal Information
Personal Information collected from Customers and Affiliates through registration, subscription purchases and surveys is used and disclosed as described in this Privacy Policy. Except as described in this Privacy Policy, including Section III(C), TNT Connects does not share Personal Information. TNT Connects may share aggregated information from time to time with its partners, vendors or other third parties; aggregated information does not include Personal Information.
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Disclosure Practices
Except under the following circumstances and as otherwise described in this Privacy Policy, TNT Connects will keep your Personal Information private and will not sell it to or share it with third parties.
- Disclosure in Connection with Services. Some of our operations are performed by service providers that are unaffiliated companies, such as our payment processor, email and text-messaging providers, and website hosting, data storage and security providers. These companies may have access to your Personal Information on a confidential basis, only to the extent necessary to perform their functions, and we do not authorize them to use your Personal Information for any other purpose.
- By Law or to Protect Rights. TNT Connects discloses Personal Information when required to do so by law, or in response to a subpoena or court order, or when TNT Connects believes in good faith that disclosure is reasonably necessary to protect the property or rights of TNT Connects, third parties, or the public at large.
- Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures. TNT Connects will provide confidential and personally identifiable information as necessary to comply with judicial and administrative orders, subpoenas, civil or criminal investigative demands, administrative and regulatory demands, and other legal obligations. In order to conduct business in certain jurisdictions, TNT Connects must disclose certain personally identifiable and confidential information, which may include income information, to regulatory authorities in those jurisdictions.
- Business Transfers or Bankruptcy. TNT Connects reserves the right, in its sole and absolute discretion, to transfer all Personal Information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of TNT Connects’ assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by TNT Connects’ successor organization.
- Unpaid Accounts. If you fail to pay any balance owed for our services, TNT Connects may, as permitted by law, report your Personal Information, including your unpaid balance, to consumer credit reporting services, collection agencies and others.
- Customers and Their Referring Affiliate. If an Affiliate referred you to TNT Connects, that Affiliate can see your name and telephone number in their Back Office. If you signed up without a referral, you are assigned to a TNT Connects house account (a member of our ownership or team), who can see the same information. Affiliates are independent and may earn a commission on your subscription.
- Affiliate Information in the Back Office. To help Affiliates manage their independent businesses, we share limited information through the Back Office. Your Enroller sees your name and telephone number. Other Affiliates above you in the organization see only your name, rank, status, join date and the name of your Enroller. We do not show your address or email address to other Affiliates. Affiliates must keep this information confidential, may not export or copy it, and may use it only as the Policies and Procedures allow. Messages to others in an organization are delivered by TNT Connects without revealing anyone’s contact details.
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Communications From Us
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Special Offers and Updates
By enrolling as an Affiliate, registering as a Customer, or making a purchase or other inquiry through the Website, you consent to receive periodic email and other communications from us and from TNT Connects Affiliates. For example, TNT Connects sends all new Affiliates and Customers a welcome email to verify their password, username, and acceptance of the Affiliate Agreement or Customer Agreement. Affiliates and Customers will occasionally receive information on our services, special offers, and a newsletter.
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Service Announcements
On rare occasions it is necessary to send a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send Affiliates and Customers an email. Affiliates and Customers may not opt out of these communications, though they can deactivate their accounts. These communications are not promotional in nature.
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Affiliate and Customer Service
TNT Connects communicates with Affiliates and Customers by email, regular mail and telephone on a regular basis to provide requested services and about matters relating to their TNT Connects accounts and businesses.
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Privacy Preferences and Opt-Out
You can manage your preferences to receive or not receive marketing communications on the preference page in the My Account section of www.TNTConnects.com. You must have an account to use the preference page. Please allow sufficient time for your preferences to be processed. You may also change your marketing preferences or remove yourself from our mailing list by clicking the “unsubscribe” link in any promotional email we send you, by writing to TNT Connects, Attn: Privacy Manager, 1512 NW Sweetbay Circle, Palm City, Florida 34990, or by emailing privacy@tntconnects.com.
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Miscellaneous
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Links
TNT Connects’ Websites may contain links to other websites. TNT Connects is not responsible for the privacy practices of those websites. We encourage you to be aware when you leave our Websites and to read the privacy statements of each website that collects Personal Information. This Privacy Policy applies solely to information collected by TNT Connects’ Websites.
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Text Messaging
If you so elect, you may provide your mobile phone number to TNT Connects. By submitting your mobile phone number, you consent to receive text message alerts from TNT Connects containing service information, tips, event information or promotions, which may be sent using automated technology (“Text Messages”). Your consent to receive Text Messages is not a condition of purchasing any goods or services from us. You may not consent to receive Text Messages on behalf of someone else or provide someone else’s phone number. You agree to provide and receive your consent to receive Text Messages electronically.
Message frequency varies. Message and data rates may apply. We do not charge a fee for Text Messages, but your mobile service provider may charge you for sending and receiving text messages. Carriers are not liable for delayed or undelivered messages. For help, call (877) 798-TNT1 or email privacy@tntconnects.com. You may unsubscribe at any time by replying STOP to any message, or by emailing privacy@tntconnects.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
We may obtain the date, time and content of your messages in the course of your use of Text Messages, and we will use that information in accordance with this Privacy Policy.
From time to time you may be asked to provide your mobile phone number in connection with a specific text messaging program in addition to the general TNT Connects text messaging program. That program may have additional or different terms, which will be presented to you when you opt in. To stop receiving messages from a specific program, text STOP to the number from which that program’s messages are sent. You will receive a confirmation of your opt-out, which applies only to that program; you will remain opted in to any other TNT Connects text messaging programs you have joined.
Text messages that Customers send to their own contacts through the TNT Connects service are the Customer’s messages, not part of this program, and are governed by our Terms of Use and Customer Agreement.
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Security of Personal Information
We maintain administrative, technical and physical safeguards designed to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology to protect the security of our Websites. However, no website is 100% secure. We take reasonable measures that we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction and, where possible, ask third parties to whom we transfer such information to take comparable steps to protect it.
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Transfer of Data
Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
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Secure Payments
When you purchase a subscription on our Websites, your payment information is transmitted through the internet using encrypted (TLS) connections. Payment card numbers are collected and processed by our payment processor and are not stored by TNT Connects. If your web browser cannot support a secure connection, you will not be able to make purchases through our Websites. Current versions of Chrome, Safari, Firefox and Edge support secure connections and can be downloaded free of charge from Google, Apple, Mozilla or Microsoft, respectively.
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Passwords
To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. TNT Connects will never ask you for your password in any unsolicited communication, such as a letter, phone call or email.
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Lost or Stolen Information
You must promptly notify us if your payment card information, user name or password is lost, stolen or used without permission. In that event, we will remove that payment card or deactivate that user name or password, as appropriate.
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Promotional Activities
From time to time, TNT Connects may conduct contests, giveaways and other promotions (collectively, “Promotional Activities”). Any information submitted in connection with Promotional Activities will be treated in accordance with this Privacy Policy. TNT Connects may also ask you to participate in surveys designed to help improve the Websites, our services, or the TNT Connects Affiliate program. Any Personal Information provided in connection with a survey will be used only in relation to that survey, and will be disclosed to third parties not bound by this Privacy Policy only in aggregated form.
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Changes to this Privacy Policy
TNT Connects reserves the right to amend or change this Privacy Policy at any time at its sole discretion. It is your responsibility to periodically review this Privacy Policy by clicking the Privacy Policy link on our home page. You can determine the date this Privacy Policy was last updated by referring to the effective date at the end of the policy. When material changes are made to this Privacy Policy, we will announce them on our home page for thirty (30) days following implementation of the amended Privacy Policy, and we will email account holders notice of the material changes at least thirty (30) days before they take effect.
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Making Changes to Your Personal Information
Affiliates and Customers may update their Personal Information by logging into their TNT Connects Back Office or Customer Account, which allows them to access and edit their account information. Affiliates and Customers may also contact us at privacy@tntconnects.com to update their profiles.
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Your State Privacy Rights
Depending on the state where you live, you may have the right to: (1) confirm whether we process your Personal Information and access it; (2) correct inaccuracies in it; (3) delete it; (4) obtain a copy of it in a portable format; and (5) opt out of the processing of your Personal Information for targeted advertising, the sale of your Personal Information, or profiling. To exercise any of these rights, email privacy@tntconnects.com or write to TNT Connects, Attn: Privacy Manager, 1512 NW Sweetbay Circle, Palm City, Florida 34990. We do not sell or share Personal Information for targeted advertising. You may also turn on Global Privacy Control in your browser, which we treat as an opt-out request where the law requires. We will verify your identity before responding, except for opt-out requests, and will respond within the time required by applicable law. If we deny your request, you may appeal by replying to our decision or emailing privacy@tntconnects.com with the subject line “Privacy Appeal,” and we will respond to your appeal within the time required by law. We will not discriminate against you for exercising these rights.
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Questions
Questions regarding this Privacy Policy should be directed to privacy@tntconnects.com or by mail to TNT Connects, Attn: Privacy Manager, 1512 NW Sweetbay Circle, Palm City, Florida 34990.
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Effective Date
The effective date of this Privacy Policy is November 16, 2026.
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